Frequently Asked Questions

Do you offer refunds or rainchecks? 

No we do not offer refunds or rainchecks. Please check the weather forecast before visiting the water park. We do offer a weather discount pass. Please see the home page or water park tab for more information. 

Can we bring coolers into the water park? 

No outside food or drink is permitted inside the Waterpark or Ice Complex. We have a delicious menu available with very reasonable prices both at the Waterpark and the Ice Complex. You MAY bring a picnic to our scenic picnic area located just outside the Waterpark. This area includes tables and grills with a beautiful view and is located just a few yards from the main entrance of the Waterpark and Ice Complex.   

Can we use lifejackets/vests in the pools?

Yes, lifejackets/vests and puddle jumpers are allowed everywhere except Speed Slides, Pro Bowl, High Dive Boards and Platforms. 

Can we wear goggles and swim masks?

You can wear goggles that cover your eyes only. Swim masks and goggles with nose pieces are not allowed for your safety. 

Can we bring our own floats into the waterpark?

You sure can! We also have floats you can rent for $5 for the day. The Lazy River, Sky Pond and 3 Flume Slides each have a limited number of complimentary floats available on a first come first serve basis. No boogie boards or wake boards are allowed. Baby floats or any float with leg holes are NOT allowed in the Wave Pool or Lazy River. No oversized floats or rafts. Mesh bottom or clear see through floats are allowed but must not be oversized. These rules are in place for our guests safety. 

Can we wear t-shirts or street clothes in the pools at the waterpark?

T-shirts (including swim shirts) are permitted in the pools with the exceptions of the pro bowl and speed slides. This is for our guest’s safety. T-shirts (including swim shirts) are allowed on three flume and sky pond slides. Swimsuits sold with swim shirt tops are considered t-shirts. No cut offs or clothing with metal zippers or grommets, rivets or other accessories are permitted in the pools or on slides to protect patrons from injury as well as protecting our pools and slides from damage.

Is there a height requirement for slides at the waterpark?

Height requirements for most slides is 42" tall. The Pro Bowl Slides a minimum of 48" and must know how to swim.

Can I drive my boat to the waterpark and enter from the river dock?

At this time, the dock is out of service. We are sorry for the inconvenience.  

How much are lockers?

Waterpark Lockers rent for $8 per day.

Can I smoke inside the waterpark?

We do not allow smoking, vaporizers or electronic cigarettes inside the waterpark. 

How can I get in on your specials and sales?

Just click here and sign up for our e-newsletter! We will let you know once a month about upcoming specials and events at Point Mallard Park. You may forward these special emails to family and friends. Opt out at any time.

Do I have to pay if I'm not going to swim at the waterpark?

Admission prices apply to all who enter the park over the age of 2 years of age.

What are your hours?

It depends on the area of the park. Please click below for information. 
Walking trails close at dark.
Click here for additional hour information:


What does it cost for Parking? 

Parking in the Park is Free